Privacy policy

Privacy Policy

Last updated: July 26, 2026

Stelltails operates https://stelltails.com and provides products, customer support, and related services through Shopify. This policy explains how we collect, use, and share personal information when you visit the site, place an order, contact us, or otherwise use our services.

Information We Collect
We may collect contact details, billing and shipping details, order and transaction information, account information, communications with us, device and browser information, IP address, and website-usage information. Payment information is processed securely by PayPal and Shopify-supported systems; we do not receive or store complete payment-card numbers.

How We Collect Information
We collect information directly from you, automatically through cookies and similar technologies, and from service providers such as Shopify, PayPal, fulfillment partners, carriers, analytics providers, and customer-support tools.

How We Use Information
We use personal information to process payment and orders, arrange delivery, provide returns and support, secure the store, detect fraud, comply with law, improve our products and site, and send marketing communications where permitted. You may unsubscribe from promotional email at any time.

How We Share Information
We may share information with Shopify, PayPal, carriers, fulfillment providers, technology vendors, analytics and marketing providers, professional advisers, and authorities when required by law. We do not share information beyond what is reasonably necessary for these purposes.

Cookies and Advertising
The site uses cookies and similar technologies for essential store functions, analytics, personalization, and advertising where permitted. Available privacy and opt-out controls depend on your location and are presented through the site’s privacy settings or Shopify customer privacy page.

Shopify
Our store is hosted by Shopify. Shopify processes information to provide and improve the commerce services used by our store. Learn more in the Shopify Consumer Privacy Policy: https://www.shopify.com/legal/privacy/consumers . You can submit eligible Shopify privacy requests through the Shopify Privacy Portal: https://privacy.shopify.com/ .

Data Retention and Security
We retain personal information only as long as reasonably needed to provide services, meet legal and accounting obligations, resolve disputes, and enforce agreements. No transmission or storage system is completely secure, but we use appropriate safeguards and trusted service providers.

International Transfers
Information may be processed outside your country. Where required, recognized legal safeguards are used for international transfers.

Your Rights
Depending on your location, you may have rights to access, correct, delete, restrict, object to, or receive a copy of your personal information, and to opt out of certain targeted advertising or sharing. We may verify your identity before completing a request. You will not be discriminated against for exercising applicable privacy rights.

Children
Our services are not intended for children, and we do not knowingly collect personal information from children below the age required by applicable law.

Third-Party Links
Our site may link to services we do not control. Their own privacy policies apply.

Changes
We may update this policy to reflect operational, legal, or regulatory changes. The updated date will be shown at the top of this page.

Contact
For privacy questions or requests, email support@stelltails.com. Website: https://stelltails.com .