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CUSTOMER CARE
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Our customer support normally replies within 2 business days. Include your order number for faster help.
Monday–Friday, 09:00–18:00 China Standard Time (UTC+8). Supporting customers across supported international markets.
📦 Order & Delivery
Orders are normally dispatched within 1–3 business days. Standard delivery normally takes 7–13 business days after dispatch. Available express options and exact estimates appear at checkout.
🛡️ Returns & Warranty
Eligible items may be returned within 30 days of delivery. Eligible electronics include a one-year limited warranty against manufacturing defects.
📍 Service Location
Futian District, Shenzhen, Guangdong, China.
Customer support is provided online for international orders.